The evaluation methodology, fully public
This page is our contract with the reader: any published score must be reproducible by a third party applying the rules below. Found a deviation? Write to us — we correct publicly.
1. Who gets evaluated
Only operators holding an active Class I license in the public ONJN registry. Offshore operators are not evaluated regardless of popularity: a missing local license is an eliminatory criterion, not a point deduction. License status is re-verified monthly and the verification date published on every review.
2. The scoring formula
| Category | Weight | Sample criteria (of 47) |
|---|---|---|
| Safety & licensing | 25% | License status, legal entity transparency, sanction history, encryption |
| Withdrawals (tested) | 20% | Approval time, crediting time per method, caps, fees, unjustified refusals |
| Bonus fairness | 15% | Wagering, win caps, voiding clauses, clarity of terms |
| Game portfolio | 15% | Slot count, providers, installed RTP versions, live casino |
| Customer support | 15% | Measured response time, competence on test scenarios |
| Mobile experience | 10% | App stability, mobile browser speed, feature parity |
Each criterion scores 0–100; the category score is the mean; the final score is the weighted sum. Weights change only through a new methodology version, announced publicly.
3. The real-money protocol
- Fresh account on the reviewer's real data, unannounced to the operator.
- Standard 500 RON card deposit.
- Minimum 6 hours of play across slots, live tables and the mobile app.
- Full withdrawal, timed from request to crediting.
- Three scripted support queries.
- Dated screenshot file archived internally; key figures published.
4. Independence from commissions
CazinoMetru is funded by affiliate commissions from licensed operators. The separation rules: the editorial team neither sees nor negotiates commercial contracts; no commercial criterion exists in the formula; operators without an affiliate contract are evaluated identically; no operator sees a review before publication or can request a score change.
5. Corrections
Factual errors are corrected within 48 hours of being flagged, with a visible correction note. Every review displays its original publication date and last re-test date — changing dates without a real re-test is internally prohibited.